Namit Behl

EMAIL MARKETING SERVICES

Email Marketing That Retains Customers and Grows Revenue

Email marketing delivers the highest return on investment of any digital marketing channel — an average of $36 for every $1 spent globally. But only when your lists are clean, your automations are correctly built, and your content is genuinely valuable. I help brands across India and globally set up, manage, and optimize email marketing programs that reduce churn and significantly increase customer lifetime value. Email marketing delivers an average return of $36 for every $1 spent, making it the highest-ROI channel in digital marketing (Litmus, 2024). Email marketing delivers an average return of $36 for every $1 spent, making it the highest-ROI channel in digital marketing (Litmus, 2024).

No commitment. No sales pitch. Just honest analysis of what’s holding your site back.
PLATFORM EXPERTISE

I Work Across All Major Email Platforms

I work across all major email marketing platforms including Klaviyo, HubSpot, Salesforce Marketing Cloud, Marketo, Mailchimp, Iterable, Omnisend, and ActiveCampaign — so regardless of which tool your business uses, I can help you get more out of it.

Klaviyo

The leading email platform for E-Commerce brands. I build advanced flows, segmentation strategies, and SMS integrations on Klaviyo that directly impact revenue.

HubSpot

Full CRM-integrated email marketing setup including lead scoring, pipeline automation, marketing attribution reporting, and full integration between Marketing Hub, Sales Hub, and Service Hub.

Salesforce Marketing Cloud

Enterprise-grade email marketing for large organizations. Journey Builder setup, data extension management, and AMPscript personalization.

"An email list you are not emailing well is revenue sitting in your database, doing nothing."

AUTOMATION AND LIFECYCLE PROGRAMS

Email Marketing Strategy and Lifecycle Programs

Before building any automation or sending any campaign, I audit your current program, define your customer lifecycle stages, map the right email triggers to each stage, and build a content and frequency strategy that keeps subscribers engaged without burning out your list.

Welcome Series for New Subscribers

First impressions matter. A well-crafted welcome series sets expectations, delivers immediate value, and starts building the relationship that leads to long-term customer loyalty.

Onboarding Sequences for SaaS

Guide new users from signup to activation. Reduce churn in the critical first 30 days with targeted, behavior-triggered email sequences that accelerate time to value.

Abandoned Cart and Browse Abandonment

Recover lost revenue from shoppers who showed intent but did not convert. Well-designed abandoned cart flows typically recover 5–15% of abandoned carts.

Post-Purchase and Cross-Sell Automation

Turn one-time buyers into repeat customers. Post-purchase sequences, cross-sell recommendations, and loyalty mechanics that increase customer lifetime value.

Re-Engagement Campaigns

Win back inactive subscribers before they churn completely. Targeted re-engagement campaigns that identify at-risk users and deliver personalized incentives to bring them back.

Renewal and Upsell Campaigns

Maximize revenue from your existing subscriber base with timely renewal reminders, upgrade prompts, and upsell campaigns timed to customer lifecycle milestones.

How We Work

From Day One to Automated Revenue

We don’t drop a strategy doc and disappear. Every engagement follows a tested methodology that moves fast and adapts continuously.

1

Week 1–2
Discovery Call

Free 30-min call to understand your goals, current marketing, and biggest challenges.

2

Week 3
Strategy & Roadmap
Audit your current email program, map your customer lifecycle, and build a prioritized implementation roadmap.

3

Week 1–2
Flow Build & Setup
Build and configure priority automations — welcome series, abandoned cart, post-purchase, and more — in your platform.

4

Week 1–2
Testing & Launch
QA every flow across devices and inboxes, then launch with monitoring to catch issues early.

5

Week 1–2
Optimization & Reporting
Run A/B tests on subject lines and content, and report on open rates, revenue, and flow performance every month.
Why Work With Me

I'm Not an Agency. I'm the Person Building Your Email Program

Most agencies hand your email program to a junior account manager running generic templates. I build, write, and optimize every flow myself — with full context of your business, your customers, and your data.

Direct Consultant Access

No account managers, no handoffs — you work directly with the person building and managing your email program.

Built on Data, Not Templates

Flows and campaigns are based on your actual customer behavior and purchase data, not generic best-practice templates.

Platform-Agnostic Strategy

Whether you're on Klaviyo, HubSpot, or Salesforce Marketing Cloud, the strategy comes first — the platform is just the tool.

Revenue-Focused Reporting

Reporting tracks revenue per email and per flow, not just open rates and click rates.

India and US Market Experience

Experience running email programs for brands and subscriber bases in both markets.

"
I’ve turned down clients whose email lists weren’t large or engaged enough to make automation worthwhile yet. I only take on engagements where I’m confident I can move the numbers.
— Namit Behl, Marketing Consultant
Client retention after first 6 months
0 %
Average rating across all engagements
0 *
Industries We Serve

Email Programs Built Around How Your Customers Actually Buy

Every industry has different purchase cycles, customer lifecycles, and lifetime value. Email programs need to reflect how your customers actually buy and come back.
SaaS & Software
E-Commerce & Retail
Healthcare & Medical
Legal & Law Firms
Financial Services
Real Estate
Professional Services
Education & EdTech
Hospitality & Travel
Startups & Scale-ups
Nonprofits
Home Services
Technology & IT
Media & Publishing
SaaS & Subscription

Built to Reduce Churn

Onboarding sequences, in-app trigger emails, and win-back campaigns that keep trial users moving toward activation and reduce monthly churn.
Automated onboarding emails that reduce trial-to-paid drop-off
E-Commerce & Retail

Built for Repeat Purchases

Abandoned cart, browse abandonment, post-purchase, and win-back flows that turn one-time buyers into repeat customers.
Email and SMS often drive 25–30% of revenue for active D2C brands
B2B & Professional Services

Built for Long Nurture Cycles

Lead nurture sequences that keep prospects engaged over long B2B decision cycles, so your sales team gets warmer conversations.
Nurture sequences that keep prospects engaged across long B2B sales cycles
The Numbers

What a Well-Built Email Program Actually Delivers

Across industries and platforms — these are the kinds of outcomes a well-run email program can deliver once flows and segments are in place.

340%

Average improvement in core performance metrics
Across SEO, paid media, content, web, and CRM engagements

500+

Businesses helped scale across marketing, design & development
Small businesses to enterprise

$14M+

Revenue and pipeline value influenced across client engagements
Tracked via analytics and CRM attribution

93%

Client retention after the first 6 months
Measured across all engagement types
Avg. 4.9 ★ Rating | 40+ Countries Served | 6+ Years Consulting | No Long-Term Contracts
Client Results

From Inbox Afterthought to
Revenue Channel

Real outcomes from real engagements. No cherry-picked data, no inflated claims.
Featured Case Study · D2C E-Commerce · USA
The Challenge
A 40,000-subscriber email list generating almost no revenue — a single generic newsletter sent sporadically, with open rates under 15% and no automated flows.
The Approach
Built a full lifecycle email program: welcome series, abandoned cart flows, and post-purchase sequences, plus a redesigned weekly newsletter segmented by purchase history.

+185%

Email-attributed revenue · 6 months

42%

Average open rate · up from 14%

9%

Average click rate · up from 2%

31%

Revenue from automated flows

“Email used to be an afterthought — now it’s one of our top 3 revenue channels, and it runs almost entirely on autopilot.”

— Head of Ecommerce, D2C Brand (Name withheld on request)

★★★★★
“Our welcome series alone now generates more revenue per send than our old monthly newsletter ever did. The segmentation work made all the difference.”

PM

Priya M.

Founder · Skincare Brand, India

★★★★★
“We’d been sending the same newsletter for years with no strategy. Within two months we had flows running that brought in revenue while we slept.”

DK

Daniel K.

Marketing Director · SaaS, USA

★★★★★
“Deliverability was killing us before this — half our emails were landing in spam. Fixing that alone paid for the engagement.”

AR

Aisha R.

CMO · Subscription Box Co, UK

FREQUENTLY ASKED QUESTIONS

What to Know About Email Marketing

What Email Platforms Do You Work With?

I work with Klaviyo, HubSpot, Salesforce Marketing Cloud, Marketo, Mailchimp, Iterable, Omnisend, and ActiveCampaign. If your business uses a different platform, reach out and I will let you know if I can support it.

Email marketing ROI depends heavily on list quality, program design, and content quality. Well-run programs typically deliver $30–$45 for every $1 invested. My focus is always on programs that drive measurable revenue — not just open rates.

Yes. I work with businesses that have no email program at all and need to build from scratch, as well as businesses with existing programs that need optimization, migration, or advanced automation added.

Email marketing is most effective for E-Commerce brands (especially D2C), SaaS companies, subscription businesses, and any brand with a database of existing customers or subscribers to nurture.

GET STARTED

Ready to Build an Email Program That Drives Real Revenue?

Book a free 30-minute call to discuss your current email program, your platform, and where the biggest opportunities are. No commitment required.

A review of your current email program and platform setup

Identification of your highest-impact missing flows

Prioritized action plan — what to fix first and why

Discuss Your Email Strategy









    I respond to all enquiries within 24 hours. Your information is kept private and never shared.